Below are answers to common questions. Please refer to our Community Guidelines for more info.
How does the process work for SELLERS?
SELLERS: create an account to list the item(s) you wish to sell. Take clear, well-lit photos (phone photos are great) illustrating the item’s condition.When your listing is purchased, you will receive a "Congratulations!" email notification. It will contain a with a link to log in and download a pre-paid USPS shipping label. 🔹If the buyer chose Priority Mail, you can use a free box from the post office. 🔹If they chose Ground Advantage, package your item using a recycled box of your own. Don't delay in shipping your item(s) once they sell - buyers are excited to receive their goods! When an item sells, a 20% listing fee is deducted from the sale price. The remainder is yours! You will be prompted to register with Stripe's secure platform to provide your bank account information for your payout. You must complete this step before the proceeds of your sale can be transferred to your bank account. Yes, you can be both a buyer and a seller!
How does it work for BUYERS?
BUYERS: Browse items and pay applicable shipping costs, which are specified in each listing, just like any other e-commerce site. Occasionally, the seller will include shipping costs for free when purchasing an item. Upon receiving your item, show the seller some love by giving them a review! Please note: most sellers do not accept returns or exchanges. If there are any issues with your order or it doesn’t meet expectations, please contact us and the seller so we can try to make it right.
How do I list an item for sale?
It takes less than 2 minutes and can be done using your phone or a computer! Watch our quick Instagram tutorial: https://www.instagram.com/reel/DJKNRqGuq4e/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==
What is the cost for selling an item?
<p>There is no cost to post an item for sale. Once your item is sold, a 20% listing fee is deducted from the proceeds of the sale of your item before the remainder is transferred to your bank.</p>
What items can be sold on this site?
<p>Anything directly related to sailing and windsurfing / foiling: apparel, boat parts and gear such as sails, lines, mainsheets, accessories, gloves, beanies, harnesses, dry suits, hiking pants, bailers… We don’t even know all the possible items and terms to list here – there are an ocean of possibilites!</p><p>All we ask is that your item and its condition are correctly described and pictured, to meet the expectations of your buyer and make for a positive buy/sell experience. </p><p>Please refer to our <a href="https://buysellsail.com/home/TermsAndConditions">Community Guidelines</a> for additional parameters for using the site.</p>
How many photos of my item should I include?
<p>As many as it takes to accurately depict the features and condition of the item. You must include at least two (2) photos of <em>your actual item</em> to show its current condition and to demonstrate your ownership of it, even if you use additional stock images from other websites to illustrate the item for sale. Remember, your success as a seller on our marketplace relies on the accuracy of the condition of your pre-sailed item.</p>
How is shipping handled?
<p>Traditionally, the buyer pays shipping however sellers can choose to bear the cost of shipping as an incentive to buyers. When a listing is created, sellers are prompted to measure and weigh their item so shipping cost can be calculated and a USPS label generated.</p>
What if my item is too large or too costly to ship?
<p>When creating your listing, mark the “local pickup” box. This option will help connect buyers and sellers in the same region. Please use common sense regarding safety when meeting in person. Choose regatta venues, sailing/boating clubs and other public locations for a positive experience. The entire transaction must be handled through Resail and our payment processor to be guaranteed for any potential disputes. Should you choose to take the transaction offline, we are not responsible for the assisting with purchases that don’t meet expectations, are incorrectly described or if the buyer fails to make payment. </p>
What do all these acronyms mean?!
<p>Here’s an explanation of acronyms you might see in listing descriptions, common to buy/sell marketplaces such as ours:</p><p>NIP</p><p>New in package</p><p>Brand new item, never used, in original manufacturer’s packaging</p><p> </p><p>NWT</p><p>New, with tags</p><p>Brand new item, never used with tags still attached</p><p> </p><p>NWOT</p><p>New, without tags</p><p>Brand new item, never used but tags have been removed</p><p> </p><p>EUC</p><p>Excellent used condition</p><p> </p><p>Item shows very minimal or no signs of wear and tear</p><p>VGUC</p><p>Very good used condition</p><p> </p><p>Item shows light wear, no holes/rips/tears/stains or broken pieces</p><p>GUC</p><p>Good used condition</p><p>Worn and sailed, but still functions as intended and has many days on the water left in it</p><p> </p><p>FUC</p><p>Fair used condition</p><p>May have holes or stains but it still works and is perfect to have on hand as a backup option or for a very new sailor testing the waters</p><p> </p><p>ISO</p><p>In search of</p><p>A buyer saying “Hey, does anyone have one of these they’re willing to sell?”</p>